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Large Global Health Insurer Implements Enterprise Architecture in Agile Safe Environment

Large Global Health Insurer Implements Enterprise Architecture in Agile Safe Environment

Challenges

  • Create a new consumer-centric health plan
  • Utilize an Agile approach allowing for best-of-breed business capabilities to be interwoven.
  • Use Enterprise Architecture to focus on enabling transformation vs. information consistency and technology governance

Results

  • Increase reputation for turning vision into action and become a trusted business advisor.
  • Evolution from information and application architecture to solution and integration architecture
  • Reduction of design defects by 50%, doubling delivery speed, and eliminating 90% of architecture risks

Achieve digital transformation and consumer-centric business processes using enterprise architecture.

A $69B managed healthcare company decided to create a new consumer-centric health plan. A recent Consumer Business unit would own the new business platform, provide new products to the market, base itself on a different engagement model, and apply digital-first principles and new business processes across the board.

 
Customer Story Large Global Insurer
Industry Insurance

Product

Bizzdesign Hopex

Solution

Enterprise Architecture Management

Connected Repository Enables Insurer To See the Bigger Picture, Realizing Value 10x Beyond Expectations

Connected Repository Enables Insurer To See the Bigger Picture, Realizing Value 10x Beyond Expectations

Challenges

  • Siloed business units made it difficult to undergo business transformation
  • Looking to leverage Lean methodology and Agile techniques
  • Needed a tool to connect internal audit, risk and controls, and enterprise architecture

Results

  • Consolidated architectural views in one repository across internal audit, risk and controls, and enterprise architecture
  • Executed the Company’s first Agile project on-time and on-scope
  • Connected business processes save risk users 75% of time and auditors cite value 10X beyond expectations

The global Insurance company needed a tool to transform business processes and utilize Lean methodology

A Global Insurance company headquartered in Canada with $71B assets under management and a diversified business ranging from wealth management to group pensions was facing some challenges, including:

 
Customer Story Insurer CA
Country Canada
Industry Insurance

Product

Bizzdesign Hopex

Solution

Governance, Risk and Compliance

Large Global Insurer Improves IT Health and Drives Business Modernization Using Bizzdesign Hopex

Large Global Insurer Improves IT Health and Drives Business Modernization Using Bizzdesign Hopex

Challenges

  • Update legacy processes and outdated technology
  • Reduce the negative impacts of a siloed organization and old technologies
  • Change the focus of IT infrastructure to innovation rather than maintenance

Results

  • They have achieved more substantial business and IT alignment by clearly understanding IT assets and their respective business value.
  • Established a centralized repository for technology standards and processes
  • Improved value of IT as a strategic asset by optimizing the application portfolio

Undergoing business transformation while dealing with technology discontinuity

This Fortune 50 Insurance Company launched a business transformation initiative to ensure all its efforts were unified and directed toward achieving corporate growth goals and improved performance. The transformation initiative focused first on the IT infrastructure and resources since IT would be the driving force behind implementing change throughout the Company.

The Company's specific IT challenges included:

 
Customer Story Large Global Insurer
Industry Insurance

Product

Bizzdesign Hopex

Solution

Enterprise Architecture Management

North American Railroad Realizes Cost Savings and Identifies New Revenue Stream With Enterprise Architecture

North American Railroad Realizes Cost Savings and Identifies New Revenue Stream With Enterprise Architecture

Challenges

  • Modernize technologies and align business strategies to IT
  • Identify a tool that could support technology decision-making and enhance enterprise architecture frameworks
  • Integrate with ServiceNow and other technologies

Results

  • Standardized data and a clear understanding of IT inventory
  • Knowledge of where/how to prioritize and modernize systems
  • Ability to tap into the potential revenue stream of proprietary technology

Modernize and align IT to business strategies to realize transformation.

A $2.5B transportation holding company and one of the top 10 largest railroads in the US and Mexico had the vision to become the fastest-growing, best-performing, most customer-focused transportation provider in North America. To realize this, the Company needed to enhance coordination, simplify integration, build a consistent infrastructure, and create greater efficiencies in developing technology solutions that align with the business strategies with IT.

 
Customer Story North American Railroad

Headquarters
North America

 

 

Industry Transportation and Travel Services

Product

Bizzdesign Hopex

Solution

Enterprise Architecture Management

Mining Company Instills an Integrated Modern Architecture With Confidence

Mining Company Instills an Integrated Modern Architecture With Confidence

Challenges

  • Determine how legacy applications would coexist with an emerging modern ecosystem.
  • Develop a metamodel that would provide flexibility and structure
  • Select a tool that enables strong governance and focuses on business outcomes

Results

  • Developed a strong metamodel that allowed the team to perform at an accelerated pace
  • Timely reporting and analysis helped deepen EA IQ and strengthen relationships.
  • Success has set the groundwork for a more formal enterprise architecture program.

Determine how to take advantage of emerging technologies with an existing footprint

A precious minerals and mining company headquartered in Canada works with diversified natural resources and is engaged in mining and mineral development, including steelmaking coal, copper, zinc, and energy.

 
Customer Story Mining Company

Headquarters
Canada

 

 

Country Canada
Industry Energy and Environment

Product

Bizzdesign Hopex

Solution

Enterprise Architecture Management

A Connected Repository Enables Mid-Market Company To Design Transformation

A Connected Repository Enables Mid-Market Company To Design Transformation

Challenges

  • A small team consisting of domain architects with no single source of truth
  • Needed to determine how legacy applications would coexist with emerging technologies
  • Unsure how to execute a modernization initiative to provide customers with greater value

Results

  • Created a connected repository that became the company's North star
  • Decompartmentalized a "spaghetti diagram" into useable diagrams
  • Established a documented workflow of how money moves across the business

Disparate sources, data, and information were holding back Transformation

A mid-market financial services lender ("Company") with revenues of $115M decided to take on a modernization initiative that involved providing customers with a "one-stop shop" online portal for services and payment options. The Company was just beginning its enterprise architecture initiatives looking to evolve from Microsoft Office and Visio static artifacts to a more centralized dynamic repository that could help manage and store their information and data.

 
Customer Story Mid Market Bank
Industry Banking and Financial Services

Product

Bizzdesign Hopex

Solution

Enterprise Architecture Management

Large Banking Group: An Agile Approach To Better Manage IT Compliance Regulations

Large Banking Group: An Agile Approach To Better Manage IT Compliance Regulations

Challenges

  • Improve operational management of compliance with a long-term perspective
  • Optimize overall costs of compliance management
  • Improve information sharing between different divisions of the business

Results

  • Better traceability of IT resources to meet compliance requirements
  • Ability to assess the compliance of thousands of applications with numerous regulations

Modernize and centralize the bank's IT compliance management 

A leading player in the international banking sector, the group's challenge is to ensure consistent regulatory compliance with numerous regulations such as GDPR, NYDFS, PCI-DSS, CSP Swift, etc., without disrupting business development. With an international scope, the bank's IT departments consist of several thousand staff. 

 
Customer Story Large Banking Group
Industry Banking and Financial Services

Product

Bizzdesign Hopex

Solution

Governance, Risk and Compliance

A Mid-Market Professional Services Company Uses EA to Govern Data

A Mid-Market Professional Services Company Uses EA to Govern Data

Challenges

  • No information governance and, as a result, poor data quality
  • Needed to capture the data flow between systems
  • Needed an EA tool that could provide breadth, depth, and flexibility

 

Results

  • Established data governance and clear data lineage
  • Established inventory and saved hundreds of thousands in application costs
  • Created a single source of truth to strengthen EA practice

The company had no data governance and thus had dirty data

A midmarket professional services company must protect its intellectual property as its people's knowledge and skills are paramount to the revenue model. The Company decided to start at an elemental level and properly manage and govern its data. Metadata was not defined or worked across hundreds of applications, and over time, the data became very dirty and unorganized. There was no information governance, and data quality was poor and thus unreliable.

 
Customer Story Professional Service Company
Industry IT and Services

Product

Bizzdesign Hopex

Solution

Data Management

Eurocontrol and the SESAR Project - Architecture of Complex Systems

Eurocontrol and the SESAR Project - Architecture of Complex Systems

Challenges

  • Determine and map system requirements
  • Ensure consistency between the various systems and subsystems
  • Make sure the various components of the system work together without interfering
  • Use a central repository of system architecture models

Results

  • The entire repository of system architecture models is available
  • Quicker resolution of problems thanks to a collaborative working environment
  • Intranet site to access the architecture repository

The Single European Sky ATM Research Project (SESAR) is the technology pillar of the EU's Single European Sky initiative to standardize air traffic management (ATM) across the region. SESAR aims to develop advanced technology to boost operational efficiency, lower costs, and reduce the environmental impact per flight.

 
Customer Story Eurocontrols

Headquarters
Brussel, Belgium

 

 

Country Belgium
Industry Aerospace and Defense
Employees 1001 - 5000

Product

Bizzdesign Hopex

Solution

Enterprise Architecture Management

Manni Group Improves Decision Making and Operational Efficiency Through an Integrated Approach

Manni Group Improves Decision Making and Operational Efficiency Through an Integrated Approach

Challenges

  • Breaking silos and improving communication between the  different legal entities of the group
  • Implementing a modern approach to internal control assessment and risk management
  • Creating a shared repository to ensure visibility on controls and assessments
  • Reducing the time of control activities

Results

  • Standardization of risk and control processes
  • Optimization of communication between functions
  • Process automation

The size of Manni Group Holding, with a global presence in several countries, requires an integrated method for assessing risks and controls. Internal audit activities only began in 2016, replacing what was previously called "management control" and thus creating the Internal Audit function, which did not exist before. The latter is one of the reasons why the methodology used by the group presented various difficulties.

 
Customer Story Manni Group

Customer
Manni Group

Headquarter
Verona, Italy

Country Italy
Industry Drug and Food and Chemical
Employees 501 - 1000

Product

Bizzdesign Hopex

Solution

Governance, Risk and Compliance