Our ISO 9001certification is foundational for assuring high customer satisfaction, delivering the best-quality services and software as well as making continuous improvements. As part of our Quality Management system (QMS), it describes the processes, roles and rules that guide the daily work of every employee and how critical assets are secured. This framework:
- Assures compliance with laws and regulations on quality, safety and performance
- Safeguards our ability to support our customers
- Clearly defines transparent processes
- Enables a continuous stream of innovation in an agile development environment
- Builds in feedback to assure we supply quality software that creates a competitive advantage for our customers
Alfabet holds ISO 9001 certification, which we acquired as part of Software GmbH. Following the acquisition by Bizzdesign, we are working on renewing the certification, which will also be accessible here.